Staff Training

Contender Esports Staff Training

Introduction and Training Plan

2 Topics

Contender Staff Welcome

New Hire Roadmap

Customer Expierence

3 Topics | 3 Quizzes

Greeting a Customer

Greeting a Customer Quiz

Seating a New Customer

Seating a Customer Quiz

Customer Complaint Proceedure

Customer Complaint Quiz

Sales Expectations

4 Topics | 4 Quizzes

Memberships Quiz

Retail Sales Quiz

Hours Packs and Passes

Hours Packs and Passes Quiz

Parties and Group Rates

Group Events Quiz

Basic Operations

5 Topics | 5 Quizzes

Dress Code Quiz

Opening and Closing Procedures

Opening and Closing Quiz

Daily Tasks Quiz

Safety Procedures

Safety Procedures

Advanced Operations

2 Topics | 2 Quizzes

High School Esports Leagues

High School Leagues Quiz

Basics of your PCs

3 Topics | 1 Quiz

PC Parts Explained

PC Parts Explained Quiz

Reseat/Replace a GPU

Reseat/Replace RAM

New Hire Roadmap

Staff Training Introduction and Training Plan New Hire Roadmap

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